top of page

Shipping & Returns

Shipping Policy

At Betterlivingandhome, we strive to process and ship your orders as quickly as possible while ensuring the utmost care in packaging our handmade products.

 

Processing Time

 

Orders are processed and shipped within 2-3 business days from the date of purchase.

 

Custom or bulk orders may require additional processing time, which will be communicated to you in advance.

 

 

Delivery Time

 

Delivery times vary based on your location and the shipping carrier.

 

Estimated delivery times will be provided at checkout. Please note that delays may occur due to unforeseen circumstances such as weather conditions or courier issues.

 

 

Shipping Charges

 

Shipping costs are calculated at checkout based on your location and order weight.

 

Free shipping may be available for orders above a certain amount (if applicable).

 

 

Order Tracking

 

Once your order is shipped, you will receive a tracking number via email or SMS (if applicable) to monitor your package’s progress.

 

 

Undelivered or Lost Packages

 

If your order has not arrived within the estimated timeframe, please contact us at hello@betterlivingandhome.com, and we will assist in tracking the package or providing a suitable resolution.

 

 

We appreciate your patience and support for our handmade products!

Return & Exchange Policy

At Betterlivingandhome, we take great care in crafting our handmade products and ensuring they reach you in perfect condition. Due to the nature of our products, we do not accept returns or exchanges unless your order arrives damaged or remains undelivered.

 

Damaged Orders

 

If your order arrives damaged, please contact us within 48 hours of delivery with:

 

  1. A clear photo of the damaged item

  2. A photo of the packaging and shipping label

 

 

We will review your request and offer a replacement or refund as appropriate.

 

Undelivered Orders

 

If your order has not arrived within the estimated delivery time, please reach out to us. We will assist in tracking your package or provide a suitable resolution.

 

Non-Returnable & Non-Exchangeable Items

 

Due to hygiene and safety reasons, we do not accept returns or exchanges for our products.

​

​

How to Contact Us

 

For any issues regarding your order, please email us at hello@betterlivingandhome.com with your order number and relevant details.

 

We appreciate your understanding and support for our small business!

bottom of page